How can I place an order?

We are an online-only store, meaning all orders must be placed through our website.

Do you have a physical store?

All orders must be placed online through our website. We do not have a public store.

What are the accepted methods of payment when placing an order on the website?

We accept major credit cards such as Visa, Mastercard, American Express, as well as payment methods including Google Pay, PayPal, Apple Pay, and Pay Later Services (ex: Affirm, Klarna, Afterpay…etc).

What is your order processing/preparation time?

Our order processing time is always displayed as a store notice at the top of each page on our website.

FAQ – Smudging Supplies And Fragrances

Here, you will find answers to many common questions. If you do not find the information you’re looking for, please feel free to contact us.

Questions générales

Nous sommes une boutique exclusivement en ligne, ce qui signifie que toutes les commandes doivent être passées via notre site web.

Toutes les commandes doivent être passées en ligne via notre site web. Nous n'avons pas de magasin public.

We accept major credit cards such as Visa, Mastercard, American Express, as well as Google Pay, PayPal, Apple Pay, and Pay Later Services.

À propos de nos huiles parfumées

Nos parfums sont mélangés et emballés à Montréal, Canada, en utilisant des matériaux soigneusement sélectionnés en Amérique du Nord.

Besoin d'aide supplémentaire ?

If you can’t find the answer you’re looking for, reach out via info@natvi.ca. We’re here to assist you Tuesday–Friday (EST business hours, 10 am to 3:30pm).

FAQ’s

Questions générales

À propos de nos huiles parfumées

Politique commerciale

Aide et informations