FAQ’s
Here, you will find answers to many common questions. If you do not find the information you’re looking for, please feel free to contact us.
General Questions
We are an online-only store, meaning all orders must be placed through our website.
All orders must be placed online through our website. We do not have a public store.
We accept major credit cards such as Visa, Mastercard, American Express, as well as Google Pay, PayPal, Apple Pay, and Pay Later Services.
About Our Fragrance Oils
Our fragrances are blended and packaged in Montreal, Canada, using carefully selected materials from North America.
Need More Help?
If you can’t find the answer you’re looking for, reach out via info@natvi.ca. We’re here to assist you Tuesday–Friday (EST business hours, 10 am to 3:30pm).
